OVERVIEW

Welcome to Pet Nest. Throughout this website, the terms “we”, “us”, and “our” refer to Pet Nest. We operate this online store, including all features, tools, content, and products, to provide you with a smooth, reliable, and secure shopping experience (referred to as the “Services”). Our store is powered by Shopify, which provides the technical infrastructure for our operations, including hosting, checkout systems, and payment processing.

These Terms of Service, along with any related policies, govern your use of our website and Services and define your legal rights and responsibilities as a customer or visitor. By accessing our site, browsing our products, or making a purchase, you agree to comply with these Terms and our Privacy Policy. If you do not agree with these Terms, you should stop using our Services immediately.

SECTION 1 – ELIGIBILITY & ACCOUNT USE

By using our Services, you confirm that you meet the legal age requirement in your country or have permission from a parent or legal guardian. You agree to provide accurate, complete, and up-to-date personal and payment information when placing an order.

You are responsible for maintaining the security and confidentiality of your account details and for all activities conducted under your account. Accounts cannot be transferred, sold, or shared with others under any circumstances.

SECTION 2 – PRODUCT INFORMATION

We make every effort to ensure that product descriptions, images, and details are accurate and up to date. However, we cannot guarantee that colors, textures, or appearances will be identical on every device due to differences in screens and display settings.

Product availability, pricing, and descriptions may change at any time without prior notice. We also reserve the right to modify, update, or discontinue products whenever necessary for business, inventory, or operational reasons.

SECTION 3 – ORDER ACCEPTANCE

Placing an order means you are making an offer to purchase a product from Pet Nest. We reserve the right to accept or reject any order at our sole discretion.

An order is only confirmed once payment has been successfully processed and you receive an official confirmation. After confirmation, orders typically cannot be canceled or modified. If any changes are possible, we will contact you using the information provided at checkout.

All purchases are intended for personal use only and are subject to our Return & Refund Policy.

SECTION 4 – PRICING & PAYMENTS

Prices, discounts, and promotional offers may change at any time without notice. The final price charged will always be the price displayed at checkout at the time of purchase.

Unless otherwise stated, prices may not include applicable taxes, duties, or shipping fees. You agree to provide valid and authorized payment details and confirm that you are permitted to use the selected payment method for the transaction.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed. Pet Nest is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

Once an order is handed over to the shipping carrier, responsibility for the shipment transfers to the customer. Tracking details will be provided whenever available.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including images, text, logos, product designs, and layouts, is the property of Pet Nest or its licensors and is protected under applicable copyright and trademark laws.

You may use the content only for personal, non-commercial purposes related to browsing and shopping on our website. Any copying, reproduction, distribution, or commercial use without written permission is strictly prohibited.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services that are not controlled by Pet Nest. These tools are provided on an “as is” and “as available” basis without warranties or guarantees of any kind.

Use of these tools is entirely at your own risk. Any new features or services added in the future will also be subject to these Terms.

SECTION 8 – EXTERNAL LINKS

Our website may include links to third-party websites for convenience or reference. These external sites are not operated or controlled by Pet Nest.

We are not responsible for their content, policies, or practices. Any interaction with third-party websites is done at your own risk, and we recommend reviewing their terms before use.

SECTION 9 – SHOPIFY RELATIONSHIP

Although Pet Nest operates on the Shopify platform, all transactions are strictly between you and Pet Nest.

Shopify provides the technical infrastructure for our store but is not responsible for product quality, order fulfillment, customer disputes, or any related issues. You agree not to hold Shopify liable for any claims related to your purchase.

SECTION 10 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to the collection, use, and processing of your data as described in that policy.

Your data may be stored or processed outside your country through Shopify or its service providers.

SECTION 11 – CUSTOMER FEEDBACK

If you provide feedback, suggestions, or other submissions, you grant Pet Nest the right to use, modify, and distribute such content without restriction or compensation.

You confirm that you have the rights to share any submitted content and that it does not violate any laws or third-party rights. We are not required to keep such submissions confidential.

SECTION 12 – CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions related to product information, pricing, or availability at any time without prior notice. We also reserve the right to cancel orders if incorrect information has been displayed.

SECTION 13 – PROHIBITED USE

You agree not to misuse our Services or website. This includes illegal activities, violation of rights, uploading malicious software, harassment, spam, hacking attempts, or any action that disrupts website functionality or security.

Any violation of these rules may result in suspension or termination of access to our Services.

SECTION 14 – TERMINATION

We may suspend or terminate your access to our Services at any time without prior notice if you violate these Terms. Any obligations or liabilities incurred before termination will still apply.

SECTION 15 – DISCLAIMER

All products and Services are provided on an “as is” and “as available” basis without warranties or guarantees of any kind, unless otherwise required by law. Your use of the website is at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pet Nest will not be responsible for any indirect, incidental, or consequential damages arising from your use of our website, Services, or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Pet Nest, Shopify, and our partners from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our Services.

SECTION 18 – SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue in full effect.

SECTION 19 – COMPLETE AGREEMENT

These Terms, along with our policies, represent the complete agreement between you and Pet Nest. Failure to enforce any part of these Terms does not constitute a waiver of that right.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws applicable in the region where Pet Nest operates. Any disputes will be handled in the appropriate courts of that jurisdiction.

SECTION 21 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page. Continued use of the website means you accept the updated Terms.

BUSINESS INFORMATION

Brand Name: Pet Nest
Customer Support: 24/7
Business Operating Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Email: info@petnest.store
Physical Address: 6817 Hazelnut Spice Dr, Sun City Center 33573, United States