OVERVIEW

Welcome to Pet Nest. Throughout this website, the terms “we”, “us”, and “our” refer to Pet Nest. We operate this online store, including all features, tools, content, and products, to provide you with a smooth, secure, and reliable shopping experience (referred to as the “Services”). Our store is powered by Shopify, which provides the technical infrastructure that supports our platform, payment processing, and overall store functionality.

These Terms of Service, along with any related policies, govern your use of our website and Services and define your legal rights and responsibilities as a user. By accessing our site, browsing our products, or making a purchase, you agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you should discontinue use of our Services immediately.

SECTION 1 – ELIGIBILITY & ACCOUNT USE

By using our Services, you confirm that you meet the legal age requirement in your country or have received permission from a parent or legal guardian. You agree to provide accurate, complete, and up-to-date personal and payment information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account details and for all activities carried out under your account. For security reasons, accounts cannot be transferred, sold, or shared with others.

SECTION 2 – PRODUCT INFORMATION

We make every effort to display and describe our products as accurately as possible. However, we cannot guarantee that product colors, textures, or details will appear exactly the same on every device due to differences in screen settings and display quality.

Product descriptions, pricing, availability, and other related information may be updated or changed at any time without prior notice. We also reserve the right to modify, remove, or discontinue any product whenever necessary to manage inventory or improve our offerings.

SECTION 3 – ORDER ACCEPTANCE

When you place an order, you are making an offer to purchase a product from us. Pet Nest reserves the right to accept or reject any order at its sole discretion.

An order is only considered confirmed once payment has been successfully processed and you receive an official confirmation message. After confirmation, orders typically cannot be modified or canceled. If any changes are possible or required, we will contact you using the information provided at checkout.

All purchases are intended for personal use only and are subject to our Return & Refund Policy.

SECTION 4 – PRICING & PAYMENTS

Prices, discounts, and promotional offers may change at any time without prior notice. The final price applicable to your order will always be the price displayed at checkout at the time of purchase.

Unless otherwise stated, prices may not include applicable taxes, duties, or shipping charges. You agree to provide valid and authorized payment details and confirm that you are permitted to use the selected payment method for the transaction.

SECTION 5 – SHIPPING & DELIVERY

Delivery times provided on our website are estimated only and are not guaranteed. Pet Nest is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other unforeseen circumstances beyond our control.

Once an order is handed over to the shipping carrier, responsibility for the package transfers to the customer, and tracking information will be provided where available.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including but not limited to images, text, graphics, logos, product designs, and layout, is the property of Pet Nest or its licensors and is protected under applicable copyright and trademark laws.

You may use the content only for personal and non-commercial purposes related to browsing and shopping on our website. Any copying, reproduction, distribution, or commercial use of our content without written permission is strictly prohibited.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools or services that are not controlled or operated by Pet Nest. These tools are offered on an “as is” and “as available” basis without warranties of any kind.

Your use of such tools is entirely at your own risk, and you should review the terms and policies of any third-party services before use. Any new features or tools added in the future will also be subject to these Terms.

SECTION 8 – EXTERNAL LINKS

Our website may contain links to external websites that are not operated by Pet Nest. These links are provided for convenience and informational purposes only.

We are not responsible for the content, policies, or practices of any third-party websites, and any interaction with such websites is at your own risk. We recommend reviewing their terms and privacy policies before engaging with them.

SECTION 9 – SHOPIFY RELATIONSHIP

Although Pet Nest operates using the Shopify platform, all purchases, transactions, and customer relationships are strictly between you and Pet Nest.

Shopify provides the technical infrastructure for our store but is not responsible for product quality, order fulfillment, disputes, or customer service issues. You agree not to hold Shopify liable for any claims arising from your use of our store.

SECTION 10 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to the collection, use, and processing of your data as described in that policy.

Please note that your information may be processed or stored in locations outside your country through Shopify or its service providers.

SECTION 11 – CUSTOMER FEEDBACK

If you provide feedback, suggestions, or other submissions, you grant Pet Nest the right to use, reproduce, modify, and distribute that content without restriction or compensation.

You confirm that you own or have permission to share any content you submit and that it does not violate any laws or rights of others. We are not obligated to maintain confidentiality for any submissions.

SECTION 12 – CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions related to product details, pricing, or availability at any time without prior notice. We also reserve the right to cancel or modify orders if incorrect information has been displayed.

SECTION 13 – PROHIBITED USE

You agree not to misuse our Services or website in any way. This includes engaging in illegal activities, violating intellectual property rights, uploading harmful software, spamming, harassment, or attempting to disrupt website functionality.

Any violation of these rules may result in suspension or permanent termination of access to our Services.

SECTION 14 – TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time, without prior notice, if we believe you have violated these Terms or engaged in harmful activity. Any obligations or liabilities incurred prior to termination will remain enforceable.

SECTION 15 – DISCLAIMER

All products and Services are provided on an “as is” and “as available” basis without any warranties or guarantees, unless otherwise required by law. Your use of our website and Services is entirely at your own risk.

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Pet Nest shall not be held responsible for any indirect, incidental, or consequential damages arising from your use of our website, Services, or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Pet Nest, Shopify, and our affiliates or partners from any claims, damages, or expenses resulting from your violation of these Terms or misuse of our Services.

SECTION 18 – SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in full effect.

SECTION 19 – COMPLETE AGREEMENT

These Terms, along with our policies, represent the complete and final agreement between you and Pet Nest regarding your use of our Services. Any failure to enforce a provision does not constitute a waiver of that right.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws applicable in the jurisdiction where Pet Nest operates. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

SECTION 21 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

BUSINESS INFORMATION

Brand Name: Pet Nest
Customer Support: 24/7
Business Operating Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Email: info@petnest.store
Physical Address: 6817 Hazelnut Spice Dr, Sun City Center 33573, United States